TERMS & CONDITIONS
1. PRIVACY POLICY
2. MEMBERSHIP TERMS & CONDITIONS
3. CARD DELIVERY & RETURNS POLICY
4. BOOKING TERMS & CONDITIONS
5. COMPETITIONS
6. WEBSITE TERMS OF USE
7. CONTACT DETAILS
8. COPYRIGHT NOTICE
1. PRIVACY POLICY
Click here for full details.
2. MEMBERSHIP TERMS & CONDITIONS
Membership Terms
The iSpyGolf Exclusive membership can be purchased online or registered via a specific landing page (details provided with the relevant promotion), where a card has been provided by a third party or at an event.
Membership Offers & Benefits
iSpyGolf Exclusive members ["card holders"] receive an iSpyGolf card. Card holders are eligible to receive exclusive offers and benefits provided by participating golf clubs, hotels, resorts and partners, as identified on our website. Benefits may only be claimed when booking DIRECTLY with the venue or via ispygolf.com and can not be claimed in conjunction with another offer or when booking via a third party tour operator. Card holders should notify the venue that they are an iSpyGolf card holder in advance of their arrival and present their iSpyGolf card on arrival or check-in in order to claim their benefit.
Disclaimer
While we endeavour to ensure all participating venues honour their obligation to provide the offer/benefit as advertised, iSpyGolf Ltd cannot be held responsible for a venue’s failure or refusal to do so. Any participating venue providing an offer or benefit to iSpyGolf card holders must agree to the separate venue terms and conditions outlined here.
GolfShot eNewsletter
Registered ispygolf.com users receive a weekly e-newsletter, GolfShot, which includes updated offers and competitions. Your email address is not sold to or shared with third parties for marketing purposes but we may invite other companies to participate on our newsletter. If you wish to unsubscribe, click here.
Replacement Cards
If you lose your card or if it is destroyed, we are happy to provide you with a replacement card. Replacement cards are charged at £5.00 each. Please enclose a cheque for that amount when writing to report a lost or stolen card. To contact us, click here or write to:
iSpyGolf Card Services
PO Box 246
Petersfield
GU32 9EG
United Kingdom
These terms of use govern your use of our website; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.
3. CARD DELIVERY & POLICY RETURNS
Delivery & Charges
We endeavour to deliver your iSpyGolf card within 21 days of receiving your order. All UK delivery charges are inclusive in the cost of the card. Overseas deliveries incur an additional charge of £2.50 on the standard price.
Customs
When ordering from iSpyGolf Ltd for delivery overseas you may be subject to import duties and taxes, which are levied once a package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from iSpyGolf Ltd you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
Returns Policy
You are entitled to a statutory cooling-off period of seven business days, after which payment is non-refundable. In the event that you should choose to withdraw from your purchase within the cooling-off period, we will refund the full cost of the card. This returns policy does not affect your statutory rights.
How to Receive a Refund
In the event that you would like to cancel payment and/or receive a refund, please write to cancellations@ispygolf.com with your request within 7 days of placing your order. If your iSpyGolf card has already been despatched, please return it to the address below:
iSpyGolf Card Services
PO Box 246
Petersfield
GU32 9EG
United Kingdom
We will notify you via e-mail when we have processed your refund.
4. BOOKING TERMS & CONDITIONS
Tee time, accommodation and other enquiries submitted via our website are sent to the selected venue for their response and confirmation which you should receive direct by email. Submitting an enquiry does not constitute a booking. All bookings can only be confirmed by the venue themselves in writing, by email or by telephone. All payments in respect of tee times, accommodation, society or corporate bookings are to be made directly to the venue. If you register with our website, we will ask you to expressly agree to these terms of use.
5. COMPETITIONS
From time to time we may run competitions, free prize draws and/or other promotions on our website. These will be subject to separate terms and conditions (that we will make available to you as appropriate).
6. WEBSITE TERMS OF USE
These terms govern your use of our website; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website. If you register with our website or card services, we will ask you to expressly agree to these terms of use.
Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use. You must not:
(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website, except where expressly allowed in the User Area; or
(f) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).
(1) Acceptable use You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications. You must not use our website for any purposes related to marketing without our express written consent.
(2) Restricted access Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation.
(3) User generated content In these terms of use, "your user content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, translate and publish your user content on ispygolf.com. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law). Your user content (and its publication on our website) must not:
(a) be libellous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy, or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(l) depict violence in an explicit, graphic or gratuitous manner;
(m) be pornographic or sexually explicit;
(n) be untrue, false, inaccurate or misleading;
(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p) constitute spam;
(q) be offensive, deceptive, threatening, abusive, harassing, or menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience or needless anxiety to any person.
Your user content must be appropriate, civil, tasteful and accord with generally accepted standards of etiquette and behaviour on the internet. You must not use our website to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms of use. You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website. Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.
(4) Limited warranties You acknowledge that some of the information published on this website is submitted by users, and that we do not usually review, approve or edit such information. We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
(5) Limitations and exclusions of liability
Nothing in these terms of use will:
(a) limit or exclude our or your liability for death or personal injury resulting from negligence;
(b) limit or exclude our or your liability for fraud or fraudulent misrepresentation;
(c) limit any of our or your liabilities in any way that is not permitted under applicable law; or
(d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use:
(a) are subject to the preceding paragraph; and
(b) govern all liabilities arising under the terms of use or in relation to the subject matter of the terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature. We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. We will not be liable to you in respect of any loss or corruption of any data, database or software. We will not be liable to you in respect of any special, indirect or consequential loss or damage. You accept that we have an interest in limiting the personal liability of our officers and employees. Having regard to that interest, you accept that we are a limited liability entity and agree that you will not bring any claim personally against individual officers or employees in respect of any losses you suffer in connection with the website or these terms of use. This will not, of course, limit or exclude the liability of the company itself for the acts and omissions of our officers and employees. You agree to the publication of comments, reviews and/or feedback relating to you, by others, on our website. You acknowledge that such comments, reviews and/or feedback may be critical or defamatory or otherwise unlawful; and you agree that you will not hold us liable in respect of any such comments, reviews and/or feedback, irrespective of whether we are aware or ought to have been aware of such comments, reviews and/or feedback.
(6) Indemnity
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.
(7) Breaches of these terms of use
Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to the website;
(c) permanently prohibit you from accessing the website;
(d) block computers using your IP address from accessing the website;
(e) contact your internet services provider and request that they block your access to the website;
(f) bring court proceedings against you for breach of contract or otherwise;
(g) suspend and/or delete your account with the website; and/or
(h) delete and/or edit any or all of your user generated content.
Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
(8) Third party websites
Our website includes hyperlinks to other websites owned and operated by third parties. These links are not recommendations. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
(9) Trade marks
iSpyGolf, ispygolf.com and our logo are trade marks belonging to us. We give no permission for the use of these trade marks, and such use may constitute an infringement of our rights. The other registered and unregistered trade marks or service marks on our website are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.
(10) Variation
We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website. Please check this page regularly to ensure you are familiar with the current version.
(11) Assignment
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.
(12) Severability
If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
(13) Exclusion of third party rights
These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.
(14) Entire agreement
These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
(15) Law and jurisdiction
These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the exclusive jurisdiction of the courts of England and Wales.
7. CONTACT DETAILS
The full name of our company is iSpy Golf Limited. You can contact us by email at support@ispygolf.com or on 0845 3038367
For correspondence, please write to us at:
iSpyGolf Ltd
PO Box 246
Petersfield
GU32 9EG
United Kingdom
We are registered in England & Wales under registration number 06989275.
Our registered address is Devonshire House, Manor Way, Borehamwood, Hertfordshire. WD6 1QQ. Our VAT number is 978 8772 29.
8. COPYRIGHT NOTICE
This website and its content is copyright of iSpy Golf Ltd. © iSpy Golf 2009 - 2011. All rights reserved.