PRIVACY POLICY

This is the privacy policy of iSpy Golf Ltd ("iSpyGolf" or "we" or "us"). It applies only to personal data as defined in s.1 of the 1998 Data Protection Act ("personal information" or "information") and not other types of business or general information. This privacy policy sets out how we use and protect any information that you may give us when you use this website. Please read the policy carefully. By accessing or using this website you are deemed to agree to the terms of this privacy policy, and if you do not agree with it, then you must not send us any personal information. If you follow a link from this website to another website, this policy will no longer apply. We are not responsible for other websites’ information handling practices. Use of your information by the owner of the linked website will normally be governed by that site’s privacy policy, which we encourage you to read. iSpyGolf is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and the Data Protection Act 1998.

iSpy Golf Ltd is registered as a Data Controller with the Information Commissioner's Office. Registration No. Z2138240.

iSpyGolf may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/04/2010.

WHAT WE COLLECT

Personal information will only ever be collected with your knoweldge and express permission. At the time information is collected you will always be given the opportunity to 'opt-out' of any marketing activity conducted by us or any third party with whom we may work, from time to time. For the purposes of fulfilling our services, we may request and collect the following information:

• Name
• Email Address
• Postal Address
• Mobile telephone number
• Demographic information, such as Region or Postcode Area
• Information in respect of your golf, lesiure and travel interests
• Other information relevent to user enquiries and/or competitions

FINANCIAL DATA

Financial information provided when purchasing the iSpyGolf Card is processed through PayPal's secure servers, in compliance with PCI Data Security Standards, giving you peace of mind that your data is secure. This sensitive financial information is NOT seen, collected or stored by iSpy Golf Ltd at any time.

HOW WE USE THE INFORMATION WE HOLD

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Fulfilling our services (e.g. Card Delivery & Tee Booking Services)
• Responding effectively to enquiries
• Internal record keeping
• Improving our products and services
• Sending eNewsletters and promotional emails or SMS messages if you have requested to receive them
  
  

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

To enable golf clubs to confirm bookings with you direct, we may be required to provide specified venues with your contact details. We will only do this if you have used the iSpyGolf tee reservation service and we will only pass on your details to your club of choice for the purposes of fulfilling your booking request.

COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive and is in common use by web applications to monitor web traffic and respond more effectively to the personal preferences of returning users. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.

Cookies help analyse web traffic or let you know when you visit a particular site. Advanced web applications can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to user-needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages users find useful and which they do not.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ispygolf.com.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable, currently set at the statutory £10. If you would like a copy of the information held on you please write to Data Protection, iSpy Golf Ltd c/o Devonshire House, Manor Way, Borehamwood, Hertfordshire, WD6 1QQ. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.